- We drilled a well to access water and removed the existing water desalination system, significantly reducing fuel consumption.

- We installed a state-of-the-art battery/inverter system to reduce our reliance on the diesel that powers our physical facility. 

- We installed high-energy-efficient LED lighting around the lodge and upgraded some electrical appliances to help our batteries remain charged for longer. 

- Our appliances are Energy-star rated and managed properly for peak efficiency and low energy consumption.

- We conserve water by requesting guests reuse their towels and linens during their stay.

- We purchase high-quality and durable gear and equipment.

- Our wooden bed frames were made from locally milled Vancouver Island fir by an Island carpenter.

- We reduce our waste and use of plastics wherever possible, including using larger, reusable toiletry bottles rather than one-time use small bottles and soaps.

- We purchase and use local, organic, environmentally and ocean-friendly toiletries and cleaning supplies, which we buy in bulk.

- We buy local products including craft beer, wine, spirits and food.

- We use reusable lunch containers, cutlery, water bottles, mugs and lunch bags for our day trips.

- We always wash our laundry in cold water (except kitchen linens).

- We reduce, reuse, repair, repurpose and recycle.

- We operate paper-free wherever possible and use post-consumer recycled paper where it is not possible. 

- We practice ethical stewardship of the land and ocean, including regular beach clean ups, removal of ocean debris and maintenance of the pristine natural environment around us.

- We ensure an inclusive, respectful, supportive and welcoming environment for all.

- In 2018, we changed from bringing our guests in by floatplane to transporting them by boat to reduce our use of fossil fuels. 

- Our complimentary ground shuttle service between Port Hardy and Alder Bay helps reduce the number of vehicles used to transport guests. 

- We reduce the number of boat trips by transporting our outgoing and incoming guests and food freight on the same water taxi transfer.

- Our boats are well maintained and serviced regularly, ensuring they are fuel efficient. 

- As members of NIMMSA (North Island Marine Mammal Stewardship Association) and CBVA (Commercial Bear Viewing Association), we support local research and conservation efforts to help understand and mitigate the impacts of climate change on the ecosystems and wildlife in our area. 

- We respect all regulations for wildlife viewing on land and the ocean and practice and promote ethical wildlife viewing. 

- We use local products and suppliers for linens, building materials and furniture.

- We hire local staff where possible.

- We collect a conservation fee from each guest to directly support local conservation, stewardship, research and education programs. 

- Our guides are experienced, knowledgeable and committed to the ongoing health and safety of all wildlife and ecosystems.

- We work with local accommodation providers, taxi services, restaurants and businesses to ensure that the money generated by our guests' stays benefit our local communities.

- We support our local communities and environment through donations, memberships, volunteering, and offering assistance and support to our neighbours. 

- We operate in the traditional territory of many different First Nations and have always been committed to working respectfully and honourably with all our Indigenous neighbours. 

- We meaningfully and financially support local Indigenous tourism, conservation and research.